Support
We're a small team — we read every message and usually reply within a day or two.
In an emergency, call 999. Then use Report an emergency on the party's page in the app so our team can act on it.
Found a bug?
Go to Settings → Report a bug in the app. It sends us your app version automatically, which helps us fix it faster.
Common questions
I can't get past the verification screen
Every new account needs its email confirmed and an ID + selfie check approved by our team before it can use the app. If you've submitted your photos, you're in the queue — we'll get to you as quickly as we can. If you were rejected, check your photos are clear and well-lit and try again.
I didn't get my confirmation email
Check your spam or junk folder. If it's not there after a few minutes, try signing in again to trigger a new one, or email us.
I forgot my password
Email hello@afterprty.co.uk from the address on your account and we'll send you a password reset link.
Why can't I see the exact address of a party?
Addresses are private until you RSVP “Going”. It keeps hosts safe and stops parties being gatecrashed.
The location photo for my party is wrong
Tap 🚩 Wrong image? Let us know under the photo on your party in the Host tab. Our team can replace it with the right one.
How do I share my location with a friend?
Open the party you're going to and use Share my night. They'll get a link that works in any browser — no app needed. Location only updates while the app is open.
How do I stop notifications?
Go to Settings → Notifications in the app to switch off everything or just certain types.
How do I report someone?
For anything urgent at a party, use 🚨 Report an emergency or safety concern on that party's page. For anything else, email us with as much detail as you can.
How do I delete my account?
Email hello@afterprty.co.uk from the email address on your account and we'll delete it and your data, as described in our Privacy policy.